Language

Overview

We write the way a good host talks: warm, plain and unhurried. Short sentences. No wellness jargon, no promises about transformation. The matcha and the room do the convincing.

Voice

Three qualities define how Mori sounds. Choose one to see what it means in practice.

Warm
Plain
Unhurried
Overview

We write to one person, as if they just walked in. We are glad they came, and it shows without gushing.

We are
Friendly Personal Easy Kind
We are not
Gushing Cute Salesy Overfamiliar
In practice

The voice in real Mori copy. Each line shows one rule at work.

Start the day on purpose.

Say the idea plainly

Our whole brand in five words, with no adjective doing the work.

Doors open at seven. Matcha is ready by five past.

Specific over grand

A time and a detail are warmer than any promise.

Mat class, 60 minutes, all levels. Bring nothing.

Tell them what to do

The useful facts first, and one kind instruction.

That class is full. Thursday at eight has room.

Calm when it goes wrong

Say what happened, then the next good option. No apology spiral.

Do and don’t

The same rules where our copy shows up most.

Headlines
Do

Start the day on purpose.

Don’t

Elevate your morning ritual.

Buttons
Do

Book a class

Don’t

Begin your journey

Empty states
Do

No classes booked yet. Pick one for this week.

Don’t

Your schedule is looking a little lonely.

Errors
Do

We couldn't save that. Try again.

Don’t

Oops! Something went wrong on our end.

Writing tips

Habits that keep the voice consistent, whoever is writing.

01
Write like you'd say it at the counter

Read it aloud. If you would not say it to someone holding a cup, rewrite it.

02
Name the thing

Say matcha, class, mat and bowl. Skip ritual, journey and wellness.

03
One idea per sentence

If a sentence needs a comma and an and, make it two.

04
Facts are warm

A time, a price, a room number. Specifics are kinder than adjectives.

05
Let the quiet in

Not every surface needs copy. A cup with just the M says enough.

Updated Oct 06, 2026Made with
Mori brand guidelines